eufy Support | Troubleshooting & Customer Service

Do I need to power off my HomeBase 3 before inserting or removing a hard drive?

Yes, please make sure to always power off your HomeBase 3 prior to inserting or removing a hard drive.

Please refer to How to expand the Local Storage of the S380 HomeBase (HomeBase 3)? for detailed instructions on how to insert a hard drive into your HomeBase 3.

If you have any further questions, please contact us for assistance.

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