Is mounting hardware included?

Yes.

Can it be mounted onto a brick?

Yes, it can be mounted to brick. Just use a masonry bit to drill into the brick for mounting.

Can I place the camera on a flat surface or mount it to a wall or ceiling?

Yes, you can place your camera on a flat surface or mount it to a wall or ceiling.

Do you get extra batteries?

No, The battery is built-in and rechargeable with a USB cable. We recommend using a 5V 1A charger to charge the camera. You can also charge it via eufy solar panel.

Can the device be plugged into a solar power panel?

Yes.

Can S300/S330 eufyCam be installed outside?

Yes. S300/S330 eufyCam can be installed outdoors. HomeBase cannot be installed outdoors.

The camera is operational outdoors in temperatures ranging from -4°F to 122°F (-20°C to 50°C).

If the temperature is below -4°F (-20°C), the battery’s chemistry activity is reduced, resulting in lower battery levels and shorter battery life; however, the camera remains operational in such conditions. When the weather becomes warmer, battery life will resume to normal times.

If the temperature is higher than 122°F (50°C), the camera will indicate in the EufySecurity app when it is overheating and switch off automatically. Once the camera cools down, it will boot up and continue to run.

What height or angle should eufyCam be installed at?

We recommend you install the eufyCam no higher than 3m from the ground and the downhill to be no bigger than 15°.

When should I use the secure outdoor mount?

If there are frequent heavy rains, strong winds, hail, and other bad weather, please use the secure outdoor mount bracket to install the camera. And we recommend you install a shield to proof the rain or water.