If your monitor is connected to one camera:

1. Unplug the Power Cable: Disconnect the camera's charging cable from the power source.

2. Restart the Camera: Press and hold the camera's power button for three seconds to restart it.

3. Check the Connection: Wait a moment for the monitor to automatically connect to the camera.

4. Manual Connection (if needed):

   • Access the monitor's menu.

   • Navigate to the camera settings.

   • Follow the on-screen instructions to add the camera to the monitor.

If your monitor is connected to two cameras:

1. Network Check: Ensure both cameras are connected to the same Wi-Fi network or mesh system.

2. Disable Smart Connect:

   • Access the monitor's settings.

   • Disable the “Smart Connect” feature.

   • Try reconnecting the cameras to the monitor.

If you have any other questions regarding the Baby Monitor E20/E21, please don't hesitate to contact us for further assistance.