How should I correctly place the base station of my Omni X12 Pro?

Proper placement of the base station is crucial for your Omni X12 Pro to perform at its best. Follow the guidelines below to ensure accurate docking and reliable operation.

  1. Maintain Adequate Spacing

  2. To allow the Omni X12 Pro to dock and depart smoothly, maintain sufficient clearance around the base station:Sides: Leave at least 0.5 meters (50 cm) of open space on both the left and right sides.

    1. Front: Leave at least 1.5 meters (150 cm) of open space in front of the base station.

  3. This spacing prevents interference from walls or other obstacles and provides the Omni X12 Pro with enough room to maneuver effectively.

  4. Avoid Placing the Base Station on Carpet

  5. Do not place the base station on carpeted surfaces, as carpets can create an uneven or unstable base that may affect docking accuracy and stability. For optimal performance, position the base station on a hard, flat surface such as tile, laminate, or hardwood flooring to ensure precise alignment and consistent operation.

 

If you have any other questions regarding the Omni X12 Pro, please don't hesitate to contact eufy Support Center for further assistance.

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