What should I do if Omni X12 Pro cannot effectively clean areas such as wall edges, corners, and recessed furniture edges?

If you find that Omni X12 Pro performs poorly while cleaning near walls, corners, and recessed furniture edges, please follow these steps to troubleshoot and adjust:

  1. Cleaning Mode Settings

Change cleaning intensity from "Fast" to "Deep" to ensure the robot cleans along edges.

  1. Edge Cleaning Spacing

The spacing for Omni X12 Pro's edge cleaning is 3.5 - 4 cm for walls, and longer for corners.

  1. Obstacle Height

To prevent the robot from getting stuck, Omni X12 Pro will not enter areas with a height of less than 12 cm.

 

If you have any other questions regarding Omni X12 Pro, you can visit the eufy Support Center for further assistance.

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