If you find that Omni X12 Pro performs poorly while cleaning near walls, corners, and recessed furniture edges, please follow these steps to troubleshoot and adjust:
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Cleaning Mode Settings
Change cleaning intensity from "Fast" to "Deep" to ensure the robot cleans along edges.
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Edge Cleaning Spacing
The spacing for Omni X12 Pro's edge cleaning is 3.5 - 4 cm for walls, and longer for corners.
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Obstacle Height
To prevent the robot from getting stuck, Omni X12 Pro will not enter areas with a height of less than 12 cm.
If you have any other questions regarding Omni X12 Pro, you can visit the eufy Support Center for further assistance.























