eufy Floodlight Cam may sometimes trigger false motion activity based on several factors, please refer to the following factors that may lead to the Floodlight Cam triggering false motion activity and how to correct them.
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Cause: In some cases, if the motion detection sensitivity of the Floodlight Cam is set too high, the camera will detect any minor movement, resulting in excessive motion triggering and unnecessary video recordings.
Solution: To minimize unnecessary motion detection, you can lower the sensitivity level by launching eufySecurity app > Camera Settings > Motion Detection > adjust Detection Sensitivity accordingly. Additionally, the Motion Detection Test Mode in the Motion Detection setting of Floodlight Cam 1080p/2K/E 2K or the Detection Range setting of Floodlight Cam 2 Pro are also great tools to utilize in order to determine an ideal motion sensitivity setting based on your environment and preferences.
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Cause: By default, eufy Floodlight Cam will detect all motions including humans and non-human objects, such as cars and animals. This may also lead to unnecessary and excessive motion detection, especially if the environment has a lot of motion activities resulting from passing cars in the camera’s field of view.
Solution: To minimize unnecessary motion detection, you can set the type of motion that the camera detects to human motion only by launching eufySecurity app > Camera Settings > Motion Detection > set it to Human Only. Additionally, you can also adjust the Detection Sensitivity setting to determine a suitable setting after the Detection Type has been set to Human Only.
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Cause: eufy Floodlight Cam will detect motion when motion activity occurs inside the Floodlight Cam’s field of view. If the Floodlight Cam’s field of view generally has a lot of activities, such as when the Floodlight Cam is facing a busy street, then the Floodlight Cam will most certainly trigger excessive motion detection as a result.
Solution: To minimize unnecessary motion detection, you can customize up to four activity zones on eufy Floodlight Cam 1080p/2K/E 2K or up to two activity zones on eufy Floodlight Cam 2 Pro in order to only record motion activity that matters to you. Please launch eufySecurity app > Camera Settings > Motion Detection > Activity Zone > create activity zones to cover areas where you would like the Floodlight Cam to monitor.
If you have further questions regarding how to avoid false triggers on eufy Floodlight Cam, please contact us for assistance.
