In order to pair your Battery Doorbell Dual with HomeBase 3, please refer to the following steps:

Step One: Preparation Before Pairing

1. Make sure the HomeBase 3 has already been set up successfully in the eufy Security app. You can refer to the following article on how to set up the HomeBase 3: Setting Up eufy S380 HomeBase (HomeBase 3) in the eufy Security App 
2. Please make sure your devices and the eufy Security app have been updated to the following firmware versions:

• S380 HomeBase (HomeBase 3):  3.1.9.5 or above
• eufy Security app: 4.6.4 or above

Step Two: Adding Doorbell to HomeBase

1. Device Page > ”+” icon > Device Family > Video Doorbell > Video Doorbell Dual (Battery Powered) > Scan QR Code

2. Choose the corresponding HomeBase 3.

3. Move the doorbell closer to the HomeBase, then press the SYNC button on the doorbell for two seconds.

Step Three: Testing the System’s Performance

If you have any further questions, please contact us for assistance.