In order to pair your Battery Doorbell Dual with HomeBase 3, please refer to the following steps:

Step One: Preparation Before Pairing

1. Make sure the HomeBase 3 has already been set up successfully in the eufy app. You can refer to the following article on how to set up the HomeBase 3: Setting Up eufy S380 HomeBase (HomeBase 3) in the eufy App 
2. Please make sure your devices and the eufy app have been updated to the following firmware versions:

• S380 HomeBase (HomeBase 3):  3.1.9.5 or above
• eufy app: 4.6.4 or above

Step Two: Adding Doorbell to HomeBase

1. Device Page > ”+” icon > Device Family > Video Doorbell > Video Doorbell Dual (Battery Powered) > Scan QR Code

2. Choose the corresponding HomeBase 3.

3. Move the doorbell closer to the HomeBase, then press the SYNC button on the doorbell for two seconds.

Step Three: Testing the System’s Performance

If you have any further questions, please contact us for assistance.