In order to pair your Video Smart Lock with HomeBase 3, please refer to the following steps:

Step One: Preparation Before Pairing

1. Make sure the HomeBase 3 has already been set up successfully in the eufy Security app. You can refer to this article about how to set up the HomeBase 3: Setting Up eufy S380 HomeBase (HomeBase 3) in the eufy Security App 
2. Please make sure your devices and the eufy Security app have been updated to the following or newer firmware versions:

• S380 HomeBase (HomeBase 3):  3.1.9.1 or above
• eufy Security app: 4.6.1 or above

Step Two: Adding Video Smart Lock to HomeBase 3

1. Device Page > ”+” icon >Device Family> Smart Lock> Video Smart Lock

2. Choose HomeBase 3 as the Wifi-Bridge for the Lock

3. Install your Video Smart Lock referring to the installation instruction video

4. Press the Sync button and scan the QR code

5. Add Video Smart Lock Successfully

Step Three: Finish the following Video Smart Lock settings

If you have any further questions, please contact us for assistance.