How to delete a fingerprint from the Smart Lock R20?

 If you no longer want someone whom you had previously set up a fingerprint for to access your smart lock, you can follow the steps below to delete a fingerprint: 

 

1. Go to your lock's page and connect to your lock.

2. Go to "Manage Access" at the bottom right corner of the screen.

3. Find the person you want to delete fingerprints for.

4. In Access Info, tap "Fingerprint".

5. Tap the fingerprint you want to delete.

6. Tap "Delete Print".


 

If you have any questions, please contact us for further assistance.  
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