How to lock and unlock the Smart Lock R20 using a fingerprint?
To lock or unlock the smart lock using your fingerprint that has already been registered in the smart lock, please press and hold your finger on the fingerprint sensor above the keypad.
The ring light will breathe white if your fingerprint can be recognized, and then the door will be locked or unlocked.

How to lock and unlock the Smart Lock R20 using a fingerprint?
Download
Applicable for those products :

Resolved

Unresolved
Copied
90 Results
Update Firmware for eufySecurity Devices via App
20528 views/
5 likes/2024-12-23 20:48:42
How to Charge eufy Smart Lock
39881 views/
6 likes/2023-08-07 11:24:52
Differences Between All eufy Smart Locks
12316 views/
1 likes/2024-12-23 20:04:49
How to lock and unlock the door using passcode for eufy smart locks?
29567 views/
30 likes/2023-08-07 12:03:16
Cross-Camera Tracking Function Compatibility
5574 views/
1 likes/2025-04-07 18:26:50
How to contact a Human Customer Service Representative?
7255 views/
1 likes/2024-11-27 10:43:42
Failed to Scan the QR Code on the eufy Security Device
3299 views/
1 likes/2025-04-07 18:26:49
What is the maximum number of devices that can be added to the eufy Security app?
1926 views/
1 likes/2025-04-07 17:40:13
Auto-Lock Function on eufy Smart Locks
1502 views/
1 likes/2025-04-07 18:26:58
How Does One-Touch Locking Work on eufy Smart Lock
4273 views/
1 likes/2025-04-07 18:26:57
View More
Manuals & Downloads

【T8010】【HomeBase 2】EU Declaration
Download

T8113S_EU Declaration of Conformity
Download

eufyCam_2C_Pro_Set_Manual_us
Download

RoboVac 30C_Manual_EN
Download

video_Doorbell_2K_(Wired)_Manual_us
Download

Motion_Sensor_manual_us
Download

RoboVac 35C/25C_Manual_EN
Download

720p_Video_Baby_Monitor_manual_us
Download

HomeVac S11 Go/Reach/Infinity_EN+ES_Manual
Download

eufyCam_2_Pro_Set_Manual_us
Download
Support Videos