eufy Support | Troubleshooting & Customer Service

Introducing eufy Indoor Cam 2K Pan & Tilt

What is the Indoor Cam 2K Pan & Tilt (Solo IndoorCam P24)?

The Indoor Cam 2K Pan & Tilt (Solo IndoorCam P24) is a type of wired camera produced by eufy. Here is an overview of the product and its features.

Specifications

Solo IndoorCam P24	Part Number	T8410
	Dimensions & Weight	2.95 x 2.95 x 4.25 in or 7575108 mm Weight: 0.48 lbs or 217g
	Max Resolution	2K(2304 x 1296)
	Field of View	125°
	Pan and Tilt	360° horizontal, 96° vertical
	WDR	Yes
	AI Functions	Human detection Sound detection Crying detection Pet detection
	Power Options	5V/2A adapter; must be plugged in at all times
	Operating Temperature	32℉~104℉ / 0°C~40 °C
	Waterproof	No, to be used indoors only. Do not place the camera in a weatherproof enclosure when in use, as it will affect performance of the motion sensor.
	Connect to Home Wi-Fi	Yes
	Connect to HomeBase	No
	Wi-Fi Type	2.4 gHz only
	Zoom	8x Digital Zoom
	Alarm	Yes
	24/7 recording	Yes, need MicroSD card for this option
	Video Storage methods	SD storage; supports up to 128GB class 10 MicroSD Card (Not included) cloud Backup NAS Storage Homekit Secure Video (must purchase Apple cloud backup plan of 200gb or more to use HKSV)
	Operating systems/Compatible with	IOS 11 and Android 8.0 or above
Warranty		12 Months
What's in the Box		1. Camera 2. Micro USB cable 3. USB Adapter 4. Mounting plate 5. Mounting screws 6. User Manual

Main Features

No Monthly Fee
Continuous recording(with MicroSD card)
Two-Way Audio
2K Resolution
Human, pet, and crying detection
Pan and Tilt feature
AES - 128 Data encryption
Local storage (with MicroSD card)
Instant mobile alerts
Customized activity zones
Homekit and HKSV (May need to set up camera in the eufy Security app for this feature)