eufy Support | Troubleshooting & Customer Service

S100 Wall Light Cam failed to update its firmware

If your S100 Wall Light Cam failed to update its firmware, please try the following troubleshooting steps to verify if the issue can be resolved:

Please verify your WiFi network is not experiencing any connectivity issues to the Internet.

Check if a new firmware version is available for your Wall Light Cam. Please launch the eufy Security app > Wall Light Cam Settings > General > About Device > Check for firmware update.

If you have any further questions, please contact us for assistance.

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