S100 Wall Light Cam got stuck during its firmware update process
If your S100 Wall Light Cam appears to be stuck during its firmware update process, please try the following troubleshooting steps to verify if the issue can be resolved:
- Please verify your WiFi network is not experiencing any connectivity issues to the Internet.
- Remove the Wall Light Cam by launching the eufy Security app > Wall Light Cam Settings > Remove Device.
- Set up the Wall Light Cam again as a new device.
- Verify the current firmware version on your Wall Light Cam. Please launch the eufy Security app > Wall Light Cam Settings > General > About Device > check under System Version for the current firmware version and the timestamp that shows the last time the camera had updated its firmware version.
If you have any further questions, please contact us for assistance.
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