If your S100 Wall Light Cam appears to be offline in the eufy app after a recent firmware update, please try the following troubleshooting steps to verify if the issue can be resolved:

1. Please verify your WiFi network is not experiencing any connectivity issues to the Internet.

2. Remove the Wall Light Cam by launching the eufy app > Wall Light Cam Settings > Remove Device.

3. Set up the Wall Light Cam again as a new device.

4. Launch the eufy app to verify the Wall Light Cam is no longer showing offline in the eufy app.

If you have any further questions, please contact us for assistance.