The Timestamp in the Videos of the 4G Starlight Camera Is Inaccurate
If the timestamp in the videos of the 4G Starlight Camera is inaccurate, please try the following troubleshooting steps.
1. Please select the correct time zone. Steps: Camera Settings > General > Time Settings > Time Zone.
2. If the above step doesn’t resolve the issue, please try to set it to another time zone and then set it back to the correct time zone again.
If the issue persists, please contact us for further assistance.

The Timestamp in the Videos of the 4G Starlight Camera Is Inaccurate
Download
Applicable for those products :

Resolved

Unresolved
Copied
89 Results
S380 HomeBase (HomeBase 3) Compatibility
164783 views/
32 likes/2024-12-25 14:45:40
Update Firmware for eufySecurity Devices via App
20667 views/
5 likes/2024-12-23 20:48:42
Storage Methods Compatibility for eufySecurity Device
26152 views/
2 likes/2024-08-22 17:46:20
AI Features for eufySecurity Devices
3175 views/
1 likes/2025-04-07 18:06:11
eufy Device Firmware & App Version Update Records Consolidation
5373 views/
1 likes/2025-04-07 18:27:12
4G Camera SIM Card Guide
3831 views/
1 likes/2025-04-07 18:23:45
Cross-Camera Tracking Function Compatibility
5702 views/
1 likes/2025-04-07 18:26:50
How to contact a Human Customer Service Representative?
7487 views/
1 likes/2024-11-27 10:43:42
Failed to Scan the QR Code on the eufy Security Device
3498 views/
1 likes/2025-04-07 18:26:49
How to move some of the existing devices to a new Home in the eufySecurity app v4.0?
23969 views/
5 likes/2023-04-14 14:36:24
View More
Manuals & Downloads

【T8010】【HomeBase 2】EU Declaration
Download

T8113S_EU Declaration of Conformity
Download

eufyCam_2C_Pro_Set_Manual_us
Download

RoboVac 30C_Manual_EN
Download

video_Doorbell_2K_(Wired)_Manual_us
Download

Motion_Sensor_manual_us
Download

RoboVac 35C/25C_Manual_EN
Download

720p_Video_Baby_Monitor_manual_us
Download

HomeVac S11 Go/Reach/Infinity_EN+ES_Manual
Download

eufyCam_2_Pro_Set_Manual_us
Download
Support Videos