eufy Support | Troubleshooting & Customer Service

There Is a Delay When I View the Live Stream of 4G Starlight Camera

If there is a delay when you view the live stream, please try the following troubleshooting steps.

1. Make sure your phone is connected to a stable Wi-Fi network or has a strong cellular signal.

2. Make sure the 4G network signal strength is stable and strong: Camera Settings> General> About Device> Signal Strength.

If the issue persists, please contact us for assistance.

91 undefined

214772 views

37 likes/2024-12-25 14:45:40

35098 views

5 likes/2024-12-23 20:48:42

36312 views

2 likes/2024-08-22 17:46:20

11961 views

1 likes/2025-04-07 18:06:11

15673 views

1 likes/2025-04-07 18:27:12

22187 views

1 likes/2024-11-27 10:43:42

10926 views

1 likes/2025-04-07 18:23:45

12193 views

1 likes/2025-04-07 17:40:13

12116 views

1 likes/2025-04-07 18:26:50

11723 views

1 likes/2025-04-07 18:26:49

T8151_4G Starlight Camera_EU_QSG

eufy Security App Functions