There Is a Delay When I View the Live Stream of 4G Starlight Camera
If there is a delay when you view the live stream, please try the following troubleshooting steps.
1. Make sure your phone is connected to a stable Wi-Fi network or has a strong cellular signal.
2. Make sure the 4G network signal strength is stable and strong: Camera Settings> General> About Device> Signal Strength.
If the issue persists, please contact us for assistance.

There Is a Delay When I View the Live Stream of 4G Starlight Camera
Download
Applicable for those products :

Resolved

Unresolved
Copied
89 Results
S380 HomeBase (HomeBase 3) Compatibility
163710 views/
32 likes/2024-12-25 14:45:40
Update Firmware for eufySecurity Devices via App
20518 views/
5 likes/2024-12-23 20:48:42
Storage Methods Compatibility for eufySecurity Device
25916 views/
2 likes/2024-08-22 17:46:20
AI Features for eufySecurity Devices
2931 views/
1 likes/2025-04-07 18:06:11
eufy Device Firmware & App Version Update Records Consolidation
5077 views/
1 likes/2025-04-07 18:27:12
4G Camera SIM Card Guide
3723 views/
1 likes/2025-04-07 18:23:45
Cross-Camera Tracking Function Compatibility
5568 views/
1 likes/2025-04-07 18:26:50
How to contact a Human Customer Service Representative?
7246 views/
1 likes/2024-11-27 10:43:42
How to move some of the existing devices to a new Home in the eufySecurity app v4.0?
23867 views/
5 likes/2023-04-14 14:36:24
Failed to Scan the QR Code on the eufy Security Device
3297 views/
1 likes/2025-04-07 18:26:49
View More
Manuals & Downloads

【T8010】【HomeBase 2】EU Declaration
Download

T8113S_EU Declaration of Conformity
Download

eufyCam_2C_Pro_Set_Manual_us
Download

RoboVac 30C_Manual_EN
Download

video_Doorbell_2K_(Wired)_Manual_us
Download

Motion_Sensor_manual_us
Download

RoboVac 35C/25C_Manual_EN
Download

720p_Video_Baby_Monitor_manual_us
Download

HomeVac S11 Go/Reach/Infinity_EN+ES_Manual
Download

eufyCam_2_Pro_Set_Manual_us
Download
Support Videos