What Should I Do if My RoboVac Stops with Error 6? (for L70/G series)
RoboVac’s Voice Alerts When It Encounters an Issue
Some of eufy’s RoboVac models provide users with audible voice alerts when the RoboVac encounters an issue. In order to correctly troubleshoot and resolve specific issues of your RoboVac, please first find out the exact voice alert error triggered by the RoboVac.
What Caused Voice Alert: Error 6?
This error is triggered when RoboVac is either suspended in air or stuck on a ledge. This could be caused by RoboVac’s edge sensors being either dirty or covered with dust, resulting in RoboVac failing to navigate properly and getting stuck on a ledge.
How Do I Fix Voice Alert: Error 6?
To troubleshoot and fix this specific issue, please follow the steps listed below:
Power off the RoboVac.
Clean the drop sensors located on the bottom of the RoboVac near the bumper with a dry cloth to make sure they are not covered with dust.
Power on the RoboVac, place it at a new location close to the initial spot where it encountered the issue and then start the RoboVac to verify its error has been resolved.
If you still have questions regarding RoboVac’s voice alerts, please contact usfor further assistance.
