If your Robot Lawn Mower gets stuck, try the following troubleshooting steps:
-
Pause the Robot Lawn Mower using the app or the panel button, then remove any nearby obstacles and place the Robot Lawn Mower on a flat, open area before starting it again. Ensure you wear cut-resistant gloves while handling the Robot Lawn Mower to safely protect yourself from potential injuries or cuts caused by the blades.
-
If the Robot Lawn Mower gets stuck in a drop spot, carefully remove it and then try the following methods:
-
Use the app's "No-go Zone" feature to block off the corresponding drop spot.
-
If possible, fill the drop spot to level the ground.
If you have any other questions about the E15 or E18 Robot Lawn Mower, please contact us for further assistance.
