What should I do if my Robot Lawn Mower has a disc failure?

If your Robot Lawn Mower has a disc failure, try the following troubleshooting steps:

 

Scenario 1: Blade disc adjustment module obstructed by foreign objects

  1. For safety measures, please make sure to wear cut-resistant gloves.

  2. Turn off the power switch at the bottom of the Robot Lawn Mower.

  3. The module for adjusting the height of the cutter head is positioned directly above it. Examine and clear any obstructions.

  4. When performing height adjustment tasks, verify that the area where the Robot Lawn Mower is working is clear of rocks and branches that could hinder the cutter head’s height modification.

  5. Restart the Robot Lawn Mower, adjust the cutter head height, and verify if the problem has been resolved.

 

Scenario 2: Blade disc obstructed by foreign objects

  1. For safety measures, please make sure to wear cut-resistant gloves.

  2. Turn off the power switch at the bottom of the Robot Lawn Mower.

  3. Clear any blockages from the cutter head and ensure it rotates freely.

  4. Restart the Robot Lawn Mower and verify if the problem has been resolved.

 

Scenario 3: Blade disc motor failure

  1. For safety measures, please make sure to wear cut-resistant gloves.

  2. Turn off the power switch at the bottom of the Robot Lawn Mower.

  3. Wait for 10 seconds.

  4. Restart the Robot Lawn Mower and verify if the problem has been resolved.

Scenario 4: Blade disc motor is overheated

  1. Please check whether the blade disc is blocked

  2. If the grass is too dense or tall, begin by manually trimming the height of the grass to below 9cm.This will help prevent the blade disc motor from overheating.

 

If you have any other questions about the E15 or E18 Robot Lawn Mower, please contact eufy Support Engineers for further assistance.

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【T2880】eufy Robot Lawn Mower E15 EU Declaration
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【T2801】eufy Robot Lawn Mower E18 EU Declaration
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eufy Auto Robot Lawn Mower E15&E18 User Guide (T2880 & T2801)
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【T2801】eufy Robot Lawn Mower E18 EU Declaration
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