Suppose the Auto-Clean Station indicator of X9 Pro is red, indicating that something is wrong with the Auto-Clean Station. Here are some troubleshooting steps you can take to resolve the issue:

Check the water tanks:

1. Ensure that the clean and dirty water tanks are properly in place. If it is not, the mop-washing process will not start.
2. Ensure enough water is in the clean water tank, and the dirty water tank is not full. Fill the clean water tank and empty the dirty water tank regularly.
3. Make sure that the lid of the dirty water tank is properly closed. You will hear a clicking sound when you close it properly.

Check the cleaning tray:

1. Ensure that the cleaning tray is in place and that the clips holding the cleaning tray on both sides are pressed.

2. Ensure the cleaning tray is not full of water. If the cleaning tray is not draining properly, there may be a blockage. Check for any debris or obstructions and clear them out.

If the issue still persists, please contact us for further assistance.