What should I do if the suction mode indicator light on my Pet Grooming Vacuum N930 stays on but the vacuum stops working?

This issue occurs when the vacuum may be overheating. Please try the following troubleshooting steps to verify if the issue can be resolved:

 
  • Press the main power switch on the vacuum to power off the vacuum.
  • Check whether the attachment tool is clogged. If necessary, please clean the attachment tool thoroughly.
  • Check whether the hose is clogged. If necessary, please clean the hose thoroughly.
  • Check whether the dust cup is full. If necessary, please empty the dust cup completely.
  • Check whether the filters are clogged. If necessary, please clean the filters thoroughly. Simply tap the filters to remove any dirt and dust. It is also recommended to wash the filters under cold running tap water; however, please air dry the filters completely by placing them in a well-ventilated area for at least 24 hours before reinstalling the filters.

Note: Do not use the filters when they are still wet. Please note that using wet filters can lead to electric shock and may also damage the vacuum.

 

After cleaning the vacuum and its accessories, please remove the dust cup and set the vacuum aside for a while (approximately 30 minutes) until the vacuum's temperature cools down, and then power on the vacuum again.

 

Please refer to the following video for instructions on how to use your pet grooming vacuum N930:


 

If you have any further questions, please contact us and include a video to show the details for assistance.


 
Unresolved icon
23 undefined
eufy Product Warranty FAQ
14611 views1 likes/2025-04-07 17:40:34
How to contact a Human Customer Service Representative?
22266 views1 likes/2024-11-27 10:43:42
eufy US Official Website Order FAQ
4277 views1 likes/2025-04-07 18:26:49
Payments & Vouchers FAQ
1983 views1 likes/2025-12-29 17:34:13
How to recycle my eufy?
3616 views1 likes/2022-12-29 10:36:55
Download icon
T2560 EU DOC
Download icon
Pet Grooming Vacuum N930_EN/DE/ES/FR_Manual
Download icon
Pet Grooming Vacuum N930_EN_Quick Start Guide
Download icon
T2560_UKCA&EU Declaration of Conformity
Play videoeufy Clean N930: Quick Start Guide
eufy Clean N930: Quick Start Guide
Play videoeufy Clean N930:  Cleaning and Maintenance
eufy Clean N930: Cleaning and Maintenance
Play videoeufy Clean N930:  Troubleshooting for Suction Decrease
eufy Clean N930: Troubleshooting for Suction Decrease
Play videoeufy Clean N930: Troubleshooting When the Device Stop Working during Use
eufy Clean N930: Troubleshooting When the Device Stop Working during Use
Contact Us
Buy on the eufy Store
Download the App
affirmamazonPayamexapplePaydinnersClubdiscovergooglePaymastercardpaypalshopPayvenmovisa