What should I know if I install the eufyCams?

1. eufyCam can be installed outdoors. HomeBase cannot be installed outdoors.

 

2. Use the outdoor mount if you want to mount the camera outdoors. If there are frequent heavy rains, strong winds, hail and other bad weather, please use the secure outdoor mount bracket to install the camera. And we recommend you install a shield to proof the rain or water.

 

3. Take your cameras and phone to the location you want to mount the camera. Use the App to read the signal strength on the camera.

 

4. Make sure the signal strength is "Great" at the desired location.

 

5. Mount the camera 7-10ft high, no higher than 3m and downtilt no bigger than 30°.

 

6. Avoid placing the camera under direct sunlight.


7. Avoid placing the camera lens near the wall or glass to prevent light from reflecting into the IR LED.
Unresolved icon
272 undefined
FAQ
Security
S380 HomeBase (HomeBase 3) Compatibility
153 views1 likes/2026-07-08 11:59:23
HomeKit on eufy Devices
41 views1 likes/2026-08-13 18:40:15
How to View eufySecurity Cameras on a Computer
82180 views13 likes/2025-04-07 18:27:47
Compatibility Between eufy Devices
776 views1 likes/2026-06-24 17:12:13
What type of microSD card does eufy device use?
223 views1 likes/2026-06-24 16:34:06
Share Your eufy Devices With Your Family
124 views1 likes/2026-08-13 18:45:09
Using NAS Storage Step by Step
470 views1 likes/2026-07-13 11:19:21
Introducing Cloud Backup
435 views1 likes/2026-07-13 14:55:14
Which eufy cameras work with HomeKit?
224178 views44 likes/2023-01-06 11:49:40
Two-Step Verification for eufy App
683 views1 likes/2026-06-24 17:55:48
Download icon
eufyCam C35 사용자 가이드 (T8110)
Download icon
eufyCam C35 Uživatelská Příručka (T8110)
Download icon
eufyCam C35 Ghidul utilizatorului (T8110)
Download icon
eufyCam C35 Használati útmutató (T8110)
Download icon
eufyCam C35 Používateľská príručka (T8110)
Download icon
eufyCam C35 Navodila uporabnika (T8110)
View More
Play videoHow to Install the Mutli-Functional Mount Bracket for eufyCam C35
How to Install the Mutli-Functional Mount Bracket for eufyCam C35
Play videoHow to Mount Your eufyCam
How to Mount Your eufyCam
Play videoHow to Set the Automation Function
How to Set the Automation Function
Play videoHow Do I Connect My eufy Cameras with Amazon Alexa
How Do I Connect My eufy Cameras with Amazon Alexa
Play videoHow Do I Connect My eufy Cameras to the Google Assistant App
How Do I Connect My eufy Cameras to the Google Assistant App
Play videoHow to Share Account Access of eufySecurity Devices
How to Share Account Access of eufySecurity Devices
View More
Contact Us
Buy on the eufy Store
Download the App
affirmamazonPayamexapplePaydinnersClubdiscovergooglePaymastercardpaypalshopPayvenmovisa