Why does the eufy app ask for location permission when setting up the Smart Lock R20?
With an Android phone (v6.0 or above), the app will ask for the device’s general location to access BLE (Bluetooth Low Energy) devices.
This data will not be saved and it is only used to establish a connection between the Smart Lock R20 and the phone.

Why does the eufy app ask for location permission when setting up the Smart Lock R20?
Download
Applicable for those products :

Resolved

Unresolved
Copied
90 Results
Update Firmware for eufySecurity Devices via App
24106 views/
5 likes/2024-12-23 20:48:42
How to Charge eufy Smart Lock
42365 views/
6 likes/2023-08-07 11:24:52
Differences Between All eufy Smart Locks
15324 views/
1 likes/2024-12-23 20:04:49
How to lock and unlock the door using passcode for eufy smart locks?
31352 views/
30 likes/2023-08-07 12:03:16
Cross-Camera Tracking Function Compatibility
7809 views/
1 likes/2025-04-07 18:26:50
How to contact a Human Customer Service Representative?
10646 views/
1 likes/2024-11-27 10:43:42
Failed to Scan the QR Code on the eufy Security Device
5821 views/
1 likes/2025-04-07 18:26:49
What is the maximum number of devices that can be added to the eufy Security app?
4667 views/
1 likes/2025-04-07 17:40:13
Auto-Lock Function on eufy Smart Locks
2849 views/
1 likes/2025-04-07 18:26:58
How Does One-Touch Locking Work on eufy Smart Lock
6003 views/
1 likes/2025-04-07 18:26:57
View More
Manuals & Downloads

【T8010】【HomeBase 2】EU Declaration
Download

T8113S_EU Declaration of Conformity
Download

eufyCam_2C_Pro_Set_Manual_us
Download

RoboVac 30C_Manual_EN
Download

video_Doorbell_2K_(Wired)_Manual_us
Download

Motion_Sensor_manual_us
Download
View More
Support Videos


How to Connect RoboVac to iOS Devices


eufy 3-in-1 E20: Unboxing and Quick Start Guide Video


How to Install eufy Security Video Doorbell (Wired)


How to set up eufy Security Video Doorbell (Battery-Powered)


How to Install eufy Security Floodlight Camera


eufy Security App Functions
View More






