Why has HomeVac H11/H11 Pure's suction become so weak?
It may be due to the following causes:
1. The dust collector is too full. Empty the dust collector.
2. There are dust particles blocking the dust collector filter. Wash the filter and make sure it is completely dry.
3. The dust collector is not properly attached and sealed. Ensure the dust collector is firmly lodged into the main body.
4. The battery is low. Please charge the H11 for 2-3 hours.If you need further help, please contact us.
Why has HomeVac H11/H11 Pure's suction become so weak?
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eufy Warranty Policy
eufy Product Warranty FAQ
How to contact a Human Customer Service Representative?
How to use the Ozone Purification feature of the HomeVac H11 Pure
eufy US Official Website Order FAQ
eufy UK Official Website Order FAQ (For UK only)
What is the Ozone Purification feature used for? Is it Safe?
What to do if the HomeVac H11(Pure) cannot be turned on to work?
How can I provide sufficient proof of purchase to claim a warranty?
What if my HomeVac H11/HomeVac H11 Pure does not charge?
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