Why is my Smart Lock C33 offline？
- Make sure your lock has enough battery power. Try unlocking your lock via your passcode.
- Make sure your home Wi-Fi network is working.
- Reboot the Smart Lock C33 by pressing the button at the bottom of the Smart Lock C33 and next to the micro USB port.
- Connect to the Smart Lock C33 via Bluetooth and update the network setting in the lock settings.
If you have any further questions regarding the eufy Smart Lock C33, please don't hesitate to contact us for assistance.
Why is my Smart Lock C33 offline？
Download
Applicable for those products :
Resolved
Unresolved
Copied
34 Results
Wi-Fi connection issues during the setup process
How do I change an existing passcode?
What do I do if my Smart Lock C33 stops working?
eufy Smart Lock: Auto-Lock Function Overview and Troubleshooting Guide
How do I lock/unlock my Smart Lock C33 using a passcode?
How does the Smart Lock C33’s Auto-Lock work?
Why is my Smart Lock C33 offline？
What type of door is compatible with the Smart Lock C33?
How do I create a new passcode?
How do I know when the batteries need to be replaced?
View More
Manuals & Downloads
【T8010】【HomeBase 2】EU Declaration
Download
T8113S_EU Declaration of Conformity
Download
eufyCam_2C_Pro_Set_Manual_us
Download
RoboVac 30C_Manual_EN
Download
video_Doorbell_2K_(Wired)_Manual_us
Download
Motion_Sensor_manual_us
Download
View More
Support Videos
How to Connect RoboVac to iOS Devices
eufy 3-in-1 E20: Unboxing and Quick Start Guide Video
How to Install eufy Security Video Doorbell (Wired)
How to set up eufy Security Video Doorbell (Battery-Powered)
How to Install eufy Security Floodlight Camera
eufy Security App Functions
View More
