Does the battery on eufy SmartDrop T8790 arrive fully charged?

No. eufy SmartDrop T8790 ships from the factory with its battery approximately 60%~80% charged.

How long does the battery on eufy SmartDrop T8790 last?

The minimum lifespan of the battery is around 5 years or at least 2,000 charging cycles. However, if the battery is properly maintained and recharged, it can last as many as 3,000 charging cycles.

Does eufy SmartDrop T8790 need to be connected to an electrical outlet?

No. eufy SmartDrop T8790 does not need to be connected to an electrical outlet.

eufy SmartDrop T8790 has two options to power the device, either by using its rechargeable battery or a wired 12V DC power adapter. Please visit How to Charge the eufy SmartDrop T8790 for detailed instructions on how to charge the eufy SmartDrop T8790.

How can I open my SmartDrop T8790 to charge the battery if the eufy SmartDrop T8790 ran out of battery?

If your SmartDrop T8790 ran out of battery, you can use its backup physical key to open the SmartDrop T8790 and remove the battery pack so you can either replace it or recharge it.

Is the eufy SmartDrop T8790 waterproof?

Yes. eufy SmartDrop T8790 is designed to be water-resistant to protect packages from getting wet. 

Can I connect eufy SmartDrop T8790 with my original eufy HomeBase?

Yes. eufy SmartDrop T8790 works with HomeBase Original, HomeBase E, and HomeBase 2. 

Can I backup videos captured by eufy SmartDrop T8790 to NFS or CIFS storage?

No. eufy SmartDrop T8790 does not support backing up videos to NFS, NAS, or CIFS storage on your local network. 

Does eufy SmartDrop T8790 support HomeKit?

Sorry, eufy SmartDrop T8790 does not support HomeKit. 

Does eufy SmartDrop T8790 support Alexa and Google Voice Assistant?

Not yet. eufy SmartDrop T8790 currently does not support Alexa and Google Voice Assistant. 

If you have any questions, please contact us for further assistance.