Payments & Vouchers FAQ

1. Which payment methods do you offer?

We accept Visa, MasterCard, and Paypal.

 

2. How do I redeem a voucher?

During the checkout process, first, save your billing and shipping address, then click "SAVE". Add your voucher's code on the next page. Click "CONTINUE TO PAYMENT" on that page to continue checkout.

 

3. Can I redeem multiple vouchers?

No. Only one voucher can be used per order.

 

4. What to do if my discount code isn't valid?

  • Check the expiration date. 
  • Check the terms and conditions: Make sure that the code can apply to your product.
  • Check for typos: Double-check for any typos or errors in the code.
 

If the problem remains, email support@eufy.com with a screenshot to show the error.

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