Product Description

Smart_Lock_R20_manual_us

Update Firmware for eufySecurity Devices via App

How to Charge eufy Smart Lock

Differences Between All eufy Smart Locks

How to lock and unlock the door using passcode for eufy smart locks?

How to contact a Human Customer Service Representative?

What is the maximum number of devices that can be added to the eufy Security app?

Cross-Camera Tracking Function Compatibility

Failed to Scan the QR Code on the eufy Security Device

How Does One-Touch Locking Work on eufy Smart Lock

Auto-Lock Function on eufy Smart Locks

How to connect eufy Security devices to your phone using a mobile hotspot?

What happens if the eufy smart lock battery dies?

Compatibility and Requirements for eufy Smart Locks

How to Change An Existing Passcode on Smart Lock

How to open specific router ports for eufySecurity devices?

How to Create a New Passcode on Smart Lock

How do I locate the serial number of my device in the eufy app?

How to Change the WiFi Channels on Your Router

Troubleshooting Guide: When Your Smart Lock Fails to Connect to Your Phone's Bluetooth

Failed to Set Up eufy Security / eufy Pet / eufy Care Devices

How do I enable mobile data permission for the eufy app on my smartphone?

The Ability of eufy Smart Locks Waterproof

The Differences Between "Guest" and "Admin" Access in eufySecurity App

What should I do if I cannot unlock the smart lock with the right password or with the app?

Understanding eufy Smart Lock Compatibility With eufy HomeBase

Where is the keyhole on eufy smart locks?

Payments & Vouchers FAQ

Can you put a eufy smart lock on any door type?

How Do I Calibrate My Smart Lock?

Do eufy smart locks lock automatically?

My eufy Smart Lock Discharges Quickly

Why does the app say “Incorrect QR Code” after scanning the QR code on the Smart Lock R20?

My eufy Smart Lock Cannot Power On

eufy Smart Lock: Auto-Lock Function Overview and Troubleshooting Guide

How to Check the Current App Version of eufySecurity

Understanding the Differences Between "Share Management" and "Manage Access" Functions

Where is the QR code of smart locks?

eufy Security / eufy Pet / eufy Baby Devices Go Offline

How to Enable/Disable eufy Smart Lock Sound

Cannot Play Videos in eufySecurity App Via Cellular Data on iPhone

Navigating Your Smart Lock's Passcode Function

How many passcodes and fingerprints can the eufy smart lock store?

How Does Wrong-Try Protection Work on eufy Smart Lock

Understanding the eufy Security App's Login Password Protection Mechanism

Compatible Door Deadbolt Types for eufy Smart Lock R10/R20

Introducing eufy's Official Warranty Services Feature in the eufy Security App

Unlock the Power of eufy: Ensuring Account Security

Monitoring Service Compatibility for eufySecurity Device

Using the Correct QR Code to Set Up Your Smart Lock

Can I downgrade the firmware on my eufy Security devices?

eufy Security / eufy Baby Devices Discharge Quickly

What is the linked event in the eufy Security app?

A Guide to Accessing Lock&Unlock Events of the Smart Lock in the eufy Security App

What is Security Report?

Notification Issues on eufy Security / eufy Care / eufy Pet Devices

How to set up a new fingerprint for the Smart Lock R20?

How to unlock the Smart Lock R20 with Alexa or Google Voice Assistant?

Specifications of the Smart Lock R20

How Does Scramble Passcode Work on eufy Smart Lock

How can I make sure the installation of smart lock is done properly?

Which eufy Smart Lock Supports WiFi Bridge?

Scan the QR Code of the Smart Lock before installation

eufy Security / eufy Pet / eufy Baby Devices Cannot Power On

How to Check eufy Smart Lock Events

How to lock and unlock the Smart Lock R20 using a fingerprint?

Understanding the Need for Location Permissions in the eufy Security App for Smart Lock Installation

How to lock and unlock the Smart Lock R20 using a passcode?

Setting Up Your Smart Lock R20 in the eufy Security App

Unable to View Video Streaming When Using Mobile Data on iOS Devices

Fail/hard to manual unlock my smart lock

How to change the existing passcode for the Smart Lock R20?

Smart Lock R20 FAQ

How do I know when to replace my Smart Lock R20's battery?

The Smart Lock R20 Failed to Connect to the Phone's Bluetooth

Smart Lock R20 Cannot Auto-Lock According to the Timer

How does the Wrong-Try Protection function of the Smart Lock R20 work?

Learn About the LED Indicator Light Status on Smart Lock R20

How to delete a fingerprint from the Smart Lock R20?

How to create a new passcode for the Smart Lock R20?

How long does the Smart Lock R20’s battery last?

How does the One-Touch Locking Function of the Smart Lock R20 work?

How many passcodes and fingerprints can be set for the Smart Lock R20?

Why do I need to input my fingerprint 8 times to register a new fingerprint for the Smart Lock R20?

Can I pair multiple keypads with the Smart Lock R20?

Can Smart Lock R20 connect to eufy Homebase?

Why does the eufy app ask for location permission when setting up the Smart Lock R20?

Is there a default passcode before setting up the Smart Lock R20?

Can Smart Lock R20 support Alexa or Google Voice Assistant?

What is the Scramble Passcode function of the Smart Lock R20?

How can I make sure the Smart Lock R20 is installed properly?

Hey eufy users, We would like to apologize for the delay in providing iOS 16 compatibility. We understand your frustration and appreciate your patience. Here is the latest information about where we&#39;re at with iOS 16 compatibility. Our development team is currently working on compatibility and creating the best experience with the latest iOS version. We suggest that our iOS users do not upgrade their iPhones to iOS 16 for now, so as to maintain compatibility and avoid potential issues. We are also working on eufy Security app compatibility with iPhone 14 Pro and 14 Pro Max. The iOS 16 experience will officially be available to you by the end of September, and iPhone 14 Pro and 14 Pro Max will be compatible by the end of October. Please keep an eye out in the community for the latest news and updates. If you have any questions, feel free to contact our customer service team by emailing <a href="https://support.eufylife.com/s/contact-us" style="text-decoration: none;" target="_blank">eufy customer support</a>.

Announcement of iOS 16 Compatibility with eufySecurity App

Retrofit Smart Lock E130

eufy Security App Functions

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