eufy Support | Troubleshooting & Customer Service

Are eufy smart locks safe?

Yes.

Smart Lock stores your fingerprint or passcode data locally rather than on the cloud to keep your personal information safe and private. A bank-grade AES128 encryption chip keeps your fingerprint and in-app data private.

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Compatibility Between eufySecurity Devices

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1 likes/2025-11-17 15:19:54

Share Your eufySecurity Devices With Your Family

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6 likes/2025-04-07 18:27:23

Two-Step Verification for eufySecurity App

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10 likes/2025-04-07 18:27:11

How to Find Out if You Have 2.4 GHz or 5 GHz WiFi Network

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1 likes/2025-04-07 18:05:46

How to Change the Wi-Fi Details for eufySecurity Devices

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3 likes/2025-04-15 15:48:16

Alexa Setup Guide for eufySecurity Devices

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1 likes/2025-04-08 13:37:24

Using Google Assistant for eufySecurity Devices

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Update Firmware for eufySecurity Devices via App

35164 views

5 likes/2024-12-23 20:48:42

Using Amazon Alexa for eufySecurity Devices

17255 views

1 likes/2025-04-07 18:27:11

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eufy S231 Smart Lock User Manual

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How to set up eufy Security Smart Lock Touch & Wi-Fi

Introducing eufy Smart Lock Touch & Wi-Fi

eufy Security App Functions

How to Install eufy Smart Lock Front Door

eufy Security App Functions

How to Install eufy Smart Lock Front Door