eufy Support | Troubleshooting & Customer Service

How long does the battery on eufy Smart Lock Touch & Wi-Fi last for?

The battery on eufy Smart Lock Touch & Wi-Fi can usually last about 365 days (When the door locks and unlocks 10 times per day on average).

The 1-year battery life had been tested based on our laboratory simulation. It will vary depending on your actual usage. Features like Auto-Lock will also affect battery life.

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Can I charge the battery via the Micro USB port on eufy smart lock touch & wifi?

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Can eufy Smart Lock Touch & Wi-Fi connect to HomeBase?

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Is there a default passcode on smart lock before setting up?

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How long will the access information be kept in the smart lock when the battery dies?

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Are eufy smart locks safe?

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Do eufy smart locks have cameras?

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What happens if the eufy smart lock battery dies?

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How many passcodes and fingerprints can the eufy smart lock store?

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Where is the keyhole on eufy smart locks?

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How to lock and unlock the door using passcode for eufy smart locks?

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eufy S231 Smart Lock User Manual

Smart_Lock_Touch&Wi-Fi_manual_us

T8520S_EU Declaration of Conformity

How to set up eufy Security Smart Lock Touch & Wi-Fi

eufy App Functions

Introducing eufy Smart Lock Touch & Wi-Fi