How many devices can be given a signal expansion at most?

• Currently, it supports up to 4 devices, and more will be supported in future versions of the app.

The difference between connecting to HomeBase 3 and a router

• If you choose to connect to Homebase 3, you can only extend the signal of cameras/doorbells connected to Homebase3. Otherwise, you can only extend the signal of cameras/doorbells connected to the router.

Can devices connected to homebase3 and router be expanded at the same time?

• No, please make sure that the camera you want to expand is connected to the same signal source as the repeater

How can I extend the signal for the camera/doorbell connected to the router?

• If you want to expand the signal of the camera/doorbell connected to the router, when using the app to configure the network, please select the router connection for the repeater.

How can I extend the signal for the camera/doorbell connected to Homebase 3?

• If you want to expand the signal of the camera/doorbell connected to Homebase3, when using the app to configure the network, please select Homebase3 connection for the repeater.

Why can't I find the camera under “Home” in the whitelist?

• Please check if your camera is connected to the same signal source as the repeater. For example, if your camera is connected to Homebase3, but the repeater is connected to a router, it will cause your camera to not be found in the allowlist

How do I switch connection modes?

• Currently, you can only remove your repeater on the APP, and then choose another connection method to reconfigure the network.

If you have any further questions regarding the eufy Wi-Fi Repeater, please don't hesitate to contact us.