Please note extreme cold weather may cause eufy battery-powered eufyCam to temporarily stop functioning since its operating temperature range is -4°F to 122°F / -20°C to 50°C due to the built-in lithium-ion battery. However, eufy battery-powered eufyCam will automatically resume working normally once temperature becomes warmer and falls within the device’s operating temperature range.

Note: The operating temperature of eufy HomeBase is 32°F to 122°F / 0°C to 50°C, which has a higher temperature range since eufy HomeBase is designed to be used indoors unlike eufyCam. Additionally, due to the working mechanism of Passive Infrared (PIR) sensor, eufy battery-powered eufyCam may not be functioning as sensitive when detecting motion in cold weather conditions. Therefore, it is highly recommended to increase eufy battery-powered eufyCam’s motion detection sensitivity level in the wintertime even if the current motion detection sensitivity setting works without issues in the summertime.

If you have further questions regarding how cold weather impacts eufy battery-powered eufyCam, please contact us for assistance.