How do I empty the four water tanks of my S1 Pro before I return the robot vacuum cleaner?

When returning your S1 Pro for a warranty exchange, please follow the steps below and empty all four water tanks to avoid causing water leakage or damage to the robot and the base station during shipping transportation.

 

The four water tanks that need to be emptied

  1. The base station's clean water tank.
  2. The base station's dirty water tank.
  3. The robot's clean water tank.
  4. The robot's dirty water reservoir.
 

Steps to empty the four water tanks

  1. The base station's clean water tank:
  • Remove the clean water tank from the base station, and then directly pour the water out of the clean water tank.
 
  1. The base station's dirty water tank:
  • Remove the dirty water tank from the base station, and then directly pour the water out of the dirty water tank.
 
  1. The robot's dirty water reservoir:
  • Remove the dirty water tank from the robot, and then directly pour the water out of the dirty water reservoir.
 
  1. The robot's clean water tank:
  • Ensure the robot has a stable connection to the base station.
  • Place the robot on the base station.
  • Remove the base station's clean water tank.
  • Press and hold the "Mode switch" and "Start" buttons simultaneously on the base station screen. The robot will automatically begin emptying its inside clean water tank; however, please note that it will not emit any prompt. After the clean water tank is completely emptied, please remove the roller mop from the robot and do not place it in the return package.
 

If you have any further questions regarding the S1 Pro, please don't hesitate to contact us for assistance.

Unresolved icon
81 undefined
🤝How Your eufy Warranty Service Works
20930 views1 likes/2025-11-07 12:15:33
Can't find devices?
16536 views3 likes/2025-06-04 14:38:57
Mapping Instructions and Tips for the S1 Pro
11728 views1 likes/2025-04-08 16:30:17
S1 Pro Common Voice Errors and Basic Troubleshooting Guide
11901 views1 likes/2025-04-08 16:32:12
How do I use eufy cleaning solution with my S1 Pro?
7594 views2 likes/2025-04-08 16:30:27
Download icon
S1 Pro Quick Start Guide
Download icon
eufy S1 Pro 用户指南 (T2080)
Download icon
eufy S1 Pro Guía del Usuario (T2080)
Download icon
eufy S1 Pro دليل المستخدم (T2080)
Download icon
eufy S1 Pro 取扱説明書 (T2080)
Download icon
eufy S1 Pro Guide de l'utilisateur (T2080)
View More
Play videoHow to Control eufy Robot Vacuum Omni S1 Pro via the eufy Clean App
How to Control eufy Robot Vacuum Omni S1 Pro via the eufy Clean App
Play videoHow to Connect eufy Robot Vacuum Omni S1 Pro to Wi-Fi
How to Connect eufy Robot Vacuum Omni S1 Pro to Wi-Fi
Play videoeufy Robot Vacuum Omni S1 Pro Cleaning and Maintenance
eufy Robot Vacuum Omni S1 Pro Cleaning and Maintenance
Play videoeufy Robot Vacuum Omni S1 Pro Unboxing and Quick Start Guide
eufy Robot Vacuum Omni S1 Pro Unboxing and Quick Start Guide
Play videoeufy Robot Vacuum Omni S1 Pro Multi-Floor Usage Guide
eufy Robot Vacuum Omni S1 Pro Multi-Floor Usage Guide
Play videoeufy Robot Vacuum Omni S1 Pro How to Replace the Battery
eufy Robot Vacuum Omni S1 Pro How to Replace the Battery
View More
Contact Us
Buy on the eufy Store
Download the App
affirmamazonPayamexapplePaydinnersClubdiscovergooglePaymastercardpaypalshopPayvenmovisa