eufy Support | Troubleshooting & Customer Service

How to Find a Proper Position For Your eufy Indoor Cam

Our eufy IndoorCams work best when mounted in a proper location, preferably free of wireless or other kinds of interference. These instructions are for the following eufyCam models:

eufy Solo IndoorCam P22
eufy Solo IndoorCam C22
eufy Solo IndoorCam P24
eufy Solo IndoorCam C24
eufy IndoorCam Mini 2K

Where can I mount my eufy IndoorCam?

eufy IndoorCams can either be placed on a surface or mounted indoors. Please do not use eufy IndoorCams outside, as they are not weatherproof and have no IPX rating. It is not recommended to mount eufy IndoorCams in a weatherproof box, as it will interfere with or completely disrupt the motion sensor. For weatherproof wired eufy cameras that can be mounted outdoors, please see eufy Solo OutdoorCams.

Place on a surface:

eufy IndoorCams can be placed on a table, shelf, or other surface. Simply select a location and height where your camera can see the optimal view and make sure that your camera’s adapter can reach a power outlet easily. Keep IndoorCam at least 20cm away from walls or anything that may obstruct the view. Do this to avoid infrared reflection, which may impact night vision performance.

Mount on a wall or on the ceiling:

The eufy indoor cam can be mounted on the wall or ceiling. To mount the eufy indoor cam on the ceiling, please align the provided positioning card to make the points on the wall. Then you will need to drill holes with a drill bit, align the holes on the mounting plate, insert the anchors into the hole, and fix the screws to fasten the mounting plate to the ceiling. Align the grooves with the mounting plate and rotate the camera clockwise until it clicks into place.

The eufy IndoorCam Pan & Tilt and eufy IndoorCam Mini are not designed to be mounted on a wall out of the box, but can be mounted on the wall with third party mounts (not included).