Testing the signal between HomeBase and your router

The pictures below demonstrate scenarios in which poor signals may occur and how to resolve the problem using HomeBase Wi-Fi Connection. Picture 1 is a typical scenario showing the issue some users are experiencing. By activating Wi-Fi Connection you can move the HomeBase to a more suitable location. However, you must ensure there is a strong signal connection between HomeBase and your router. Picture 2 demonstrates incorrect positioning of the HomeBase. While repositioning, if the LED shows red and you hear a beeping sound it means the signal strength is too weak. Shorten the distance between HomeBase and the router until the LED shows white and the beeping stops. (as shown in Picture 3).

1. Typical scenario of the weak camera signal

2. Scenario showing incorrect distance between HomeBase and router

3. Scenario showing the correct positioning for HomeBase

Test the signal between HomeBase and camera(s)

You have now set up your HomeBase in a suitable location. If you are still experiencing a weak signal for one of your cameras we recommend changing the location of the camera itself. Move the camera and use the signal test to determine the appropriate location.

1. Scenario showing the incorrect positioning of camera

2. Move the Backyard Camera to a more suitable location.

If you have any questions, please contact us for further assistance.