How to connect the MACH V1 series and compatible eufy products to the eufy Clean app via a personal hotspot?

A personal hotspot gives you the ability to share the cellular data connection of your phone when you don't have access to a Wi-Fi network. This article is designed to walk you through the process of connecting your MACH V1 series and compatible eufy products to the eufy Clean app via your personal hotspot.

 

It is recommended to try connecting your MACH V1 series and compatible eufy products to the eufy Clean app via your personal hotspot in the following scenarios:

 

Scenario One: You don't have access to a 2.4GHz Wi-Fi network in your house.

Scenario Two: If you cannot connect your MACH V1 series or compatible eufy products to your home Wi-Fi, then you can try to connect it to your personal hotspot.

 

Please follow the steps below to connect your MACH V1 series or compatible eufy products to the eufy Clean app via your personal hotspot:

Step One

Please prepare two devices (One phone and one tablet or two phones) and a fully charged MACH V1 series vacuum cleaner or compatible eufy product.

Step Two

Turn on the personal hotspot on one of the phones.

  • Go to Settings > Cellular > Personal Hotspot or Settings > Personal Hotspot.
  • Tap the slider next to Allow Others to Join.

Note: If you don't see the option for Personal Hotspot, please get in touch with your carrier to ensure you can use a personal hotspot with your plan.

Step Three

Download and install the eufy Clean app on your second phone or tablet.

Step Four

Connect the second phone or tablet to the personal hotspot. Go to Settings > WLAN/Wi-Fi, and select the enabled personal hotspot to connect to.

Step Five

Open the eufy Clean app to connect your MACH V1 series vacuum cleaner or a compatible eufy product to your personal hotspot. Please refer to the following videos for detailed instructions:

  • WiFi-enabled RoboVac (Except X8 series)

For iOS

For Android
 

  • X8 series

For iOS

For Android
 

  • MACH V1 series

For iOS

For Android

 

If you have any further questions, please contact us for assistance.

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