eufy Support | Troubleshooting & Customer Service

Learn About the LED Indicator Light Status on eufyCam 2/2C/2 Pro/2C Pro

All eufy devices have a LED indicator light that helps determine what state the device is in. For the eufyCam 2 series, the HomeBase and camera have their own LED indicator light respectively. The LED indicator light on the eufyCam 2 series is located in front of the camera and HomeBase 2.

eufyCam 2/2C/2 Pro/2C Pro LED Indicator Light Status and Its Meaning

LED Indicator Light Status	Description
Blinking blue	Ready for setup
Off	Setup successful with a voice prompt Failed to connect to the network with a voice prompt Fully charged
Solid blue	Charging
Solid red (when LED is enabled)	Detecting motion or recording event
Blinking red	Alarm triggered (eufyCam 2C/2C Pro do not support Anti-theft alarm)
Blinking red and blue alternately	Upgrading firmware

HomeBase 2 LED Indicator Light Status and Its Meaning

LED Indicator Light Status	Description
Blinking red	Ready for setup
Solid red	Failed to connect to the network
Blinking blue	Connected to the network successfully but has not been setup
Solid blue	Setup successfully
Blinking red and blue alternately	Upgrading firmware