What if my RoboVac does not dispense water while mopping the floor? (For RoboVac G10/G20/G30/G40/G50 Hybrid/X8/L35/LR30 Series)
If you notice the RoboVac is not dispensing water while mopping the floor, please try the following troubleshooting steps.
Remove the water tank from the RoboVac and make sure there is enough water in the water tank.
Please make sure only pure water or eufy cleaning solution is being used. Do not fill the water tank with any liquid except pure water or eufy cleaning solution.
Verify filters are installed correctly.
Check if the water dispensing outlets are clogged.
For RoboVac G40/G50 Hybrid/X8/L35/LR30 Series, make sure the mopping cloth is damp before attaching it to the mopping module underneath the vacuum.
Verify the mopping module is installed correctly.
If your RoboVac is still unable to dispense water while mopping the floor, please contact us for assistance.
