Normally, eufy RoboVac will avoid bumping into walls/furniture as it has infrared sensors that prevent it from bumping into walls/furniture.

However, RoboVac may bump into dark-colored or black-colored furniture and walls as dark objects/furniture absorbs signals emitted by the infrared sensor, which leads to the infrared sensors failing to work properly as a result.
For the G30 series, RoboVacs are designed to decelerate and hit light-colored walls and furniture, which is to ensure that the walls are cleaned.

If the wall or furniture is not a dark/back color, for Bounce and Gyro Navigation RoboVacs, please try the following tips.

• Shake/tap the front bumper to check whether it is stuck, and if necessary, shake the bumper vigorously and turn the RoboVac over to remove any hair and debris that may have been trapped under the bumper.

• Clean the front infrared sensor with a dry cloth and check whether there are scratches on the front bumper.
• Please send a picture of the bumper to the eufy support team showing the surface of the front bumper.
• Please disassemble and reassemble the bumper to verify if any debris may have been stuck inside. You can refer to the following video for guidance: How to Replace Bumper

For iPath Navigation RoboVacs, try the above solution in addition to the following tips.

• Check if the furniture has a mirror or glass surface. If there is glass on the furniture or the wall, the RoboVac has a slim chance of running into it due to the infrared sensors failing to detect the mirror or glass. In this situation, it is highly recommended to set a No-go zone or block off the area by placing a barrier.

• If these troubleshooting steps were unable to resolve your issue, please contact eufy support.