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What should I do if I cannot charge my eufyCam E40?

If you cannot charge your eufyCam E40, please try the following troubleshooting steps:

  • It is highly recommended to charge your camera using the USB port found on the back of your HomeBase 2/HomeBase S380. Alternatively, you can also use any 9V/2A, 5V/2A, or 5V/1A power adapter to charge the camera.

  • Ensure that the ambient temperature is between 0℃/32℉ and 45℃/113℉ during the charging process.

 

If you have any other questions about the eufyCam E40, please don't hesitate to contact eufy Support Engineers for further assistance.

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What happens when the video storage limit of my eufyCam E40 is reached?
503 views1 likes/2025-04-30 11:41:47
What should I do if I cannot add my eufyCam E40 to the app?
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