If your eufyCam E40 is not detecting motion, please try the following troubleshooting steps:
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Ensure that the movement you wish the camera to detect is within its field of view and does not exceed 8m/26ft from the camera. Furthermore, make sure that the Motion Detection feature is enabled in the camera's settings.
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To adjust the sensitivity of your camera’s motion detection, launch the eufy app > select the eufyCam E40 > Camera Settings > Motion Detection.
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Confirm that the “Video Recording” and “Notification” options are enabled in the Security mode.
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Launch the eufy app > select the Smart tab located at the bottom of the screen > Home/Away mode > Settings > enable the “Video Recording” and “Notification” options.
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Make sure the camera is not mounted behind a glass window.
If you have any other questions about the eufyCam E40, please don't hesitate to contact eufy Support Engineers for further assistance.
