What should I do if my IndoorCam fails to connect to HomeBase 3?
Try to pair the indoor camera with the HomeBase 3 according to this article:
How to Pair the IndoorCam With HomeBase 3?
If the connection still cannot be finished successfully, please check the following information:
- Make sure your camera and HomeBase 3 are powered on.
- Make sure they are both connected to the same network.
- Make sure your network router is functioning normally (it may help to restart your network router).
If the issue still cannot be solved, please contact us for assistance.


218 undefined
S380 HomeBase (HomeBase 3) Compatibility 215133 views 37 likes/2024-12-25 14:45:40
HomeKit on eufySecurity Devices 153371 views 7 likes/2025-04-07 18:37:55
How to View eufySecurity Cameras on a Computer 69349 views 10 likes/2025-04-07 18:27:47
Compatibility Between eufySecurity Devices 18329 views 1 likes/2025-11-17 15:19:54
What type of microSD card does eufySecurity device use? 49942 views 4 likes/2025-04-07 18:27:10
Share Your eufySecurity Devices With Your Family 46759 views 6 likes/2025-04-07 18:27:23
Using NAS Storage Step by Step 43816 views 1 likes/2025-04-07 18:04:31
Introducing Cloud Backup 30695 views 1 likes/2025-04-15 14:12:20
Which eufy cameras work with HomeKit? 215027 views 44 likes/2023-01-06 11:49:40
Two-Step Verification for eufySecurity App 49165 views 10 likes/2025-04-07 18:27:11

Indoor_Cam_2K_manual_us

Indoor_Cam_2K_manual_eu

Indoor_Cam_1080p_manual_us

Indoor_Cam_1080p_manual_eu

Indoor_Cam_2K_Pan&Tilt_manual_eu

Indoor_Cam_2K_Pan&Tilt_manual_us
View More


How to Use NAS to Control eufy Security Products


How to Use Geofencing on eufySecurity App


How Do I Connect My eufy Cameras with Amazon Alexa


How Do I Connect My eufy Cameras to the Google Assistant App


How to Share Account Access of eufySecurity Devices


How to Schedule Your eufySecurity Devices
View More



