If you smell an unpleasant odor while using your robot, please refer to the following common causes and solutions to resolve the issue.

1. Clean the Dirty Water Tank

• Remove the dirty water tank from the robot.
• Detach and separate the robot water tank and the robot water tank filter.
• Use cleaning tools to scrub the robot water tank and water tank filter. Then, thoroughly rinse the inside of the dirty water tank.
• Use a dry cloth to dry the dirty water tank or air-dry it before reinstalling it into the robot.

2. Wash the Roller Mop

• Remove the roller mop from the robot.
• Soak the roller mop in hot water for five minutes. Do not add any cleaning solution.
• Reattach the roller mop to the robot.
• Activate the robot's Mop-washing function.
• Ensure the roller mop is completely dry before using the robot again.

3. Clean the Dustbin

• Remove the dustbin from the robot.
• Use cleaning tools to brush both sides of the dustbin filter and the high-performance filter.
• Clean the inside of the dustbin and ensure all components are cleaned thoroughly.
• Ensure the dustbin is completely dry before placing it back into the robot.

4. Clean the Base Station

• Remove and clean the base station's filter tray and dirty water tank.

Additional Notes

• Please use only eufy Cleaning Solution to achieve optimal cleaning results and prolong your robot's lifespan.
• Set the drying level to standard to ensure thorough drying.
• If the robot is cleaning a large area, it is suggested to enable the Mid-cleaning Rinse function to enhance the robot's cleaning results.

If you have any further questions regarding the S1 Pro, please don't hesitate to contact us for assistance.