If you find the cleaning results unsatisfactory after washing the roller mop, please refer to the following frequently asked questions and their corresponding solutions to resolve the issue.
FAQ 1: How do I clean the robot's dirty water tank, the high-performance filter inside the dustbin, and the base station filter tray?
- Cleaning Steps: Please follow the guidelines in "Settings -> Accessory Service" for cleaning instructions.
- Tutorial Videos: Please refer to the following video that explains the cleaning process in detail.
- https://support.eufy.com/s/article/eufy-Robot-Vacuum-Omni-S1-Pro-Cleaning-and-Maintenance
FAQ 2: How do I enable the "Auto Mop Washing" function?
- Launch the app and select your S1 Pro > Settings > Base Station Settings > Auto Mop Washing.
Note: For larger homes, it is highly recommended to configure settings for the robot to rinse the roller mop every 55 square meters to maintain optimal cleaning effectiveness.
FAQ 3: How do I clean/wash the roller mop?
- Cleaning Operation: Click on the "Base Station" icon in the app's main interface, then select "Wash Mop." You can also long-press the "Mode Switch" button on the base station to initiate the cleaning process.
- Drying Function: After washing the roller mop, the robot will automatically dry the roller mop, preparing it for the next cleaning session.
FAQ 4: Is there a recommended cleaning solution?
- Yes. Please use only eufy Cleaning Solution to achieve optimal cleaning results and prolong your robot's lifespan.
If you have any further questions regarding the S1 Pro, please don't hesitate to contact us for assistance.
