What should I do if my S1 Pro triggers an audible "E77: Robot not detected, task paused. Please place the robot back in the base station" error?
If your S1 Pro triggers an "E77" error, please try the following troubleshooting steps:
-
Remove the robot from the base station and use an alcohol wipe to clean the charging pins on the robot and the base station.
-
Press the charging pins on the base station to check if they extend and retract properly. This method can verify that the charging pins are not stuck.
-
Inspect the clean water outlet to confirm it is not damaged.
-
Inspect the connection between the robot and the base station's charging pins.
If you have any other questions regarding the S1 Pro, please don't hesitate to contact us for further assistance.
What should I do if my S1 Pro triggers an audible "E77: Robot not detected, task paused. Please place the robot back in the base station" error?
Download
Applicable for those products :
Resolved
Unresolved
Copied
77 Results
Welcome to the eufy Family! Your New S1 Pro is Ready to Serve
Mapping Instructions and Tips for the S1 Pro
S1 Pro Common Voice Errors and Basic Troubleshooting Guide
What information does eufy need to resolve a technical issue with my S1 Pro?
Navigating Multi-Level Cleaning with the S1 Series (S1 and S1 Pro)
Can't find devices?
eufy App Beta Test Install & Rollback & Feedback FAQ
How do I pair eufy S1 Pro robot vacuum cleaner with the base station?
How do I use eufy cleaning solution with my S1 Pro?
What should I do if my S1 Pro triggers error code EB14?
View More
Manuals & Downloads
【T8010】【HomeBase 2】EU Declaration
Download
T8113S_EU Declaration of Conformity
Download
eufyCam_2C_Pro_Set_Manual_us
Download
RoboVac 30C_Manual_EN
Download
video_Doorbell_2K_(Wired)_Manual_us
Download
Motion_Sensor_manual_us
Download
RoboVac 35C/25C_Manual_EN
Download
720p_Video_Baby_Monitor_manual_us
Download
HomeVac S11 Go/Reach/Infinity_EN+ES_Manual
Download
eufyCam_2_Pro_Set_Manual_us
Download
Support Videos
