What should I do if the charging base is being pushed away during the cleaning process?
To solve this issue, please try the following suggestions first:
-Use the adhesive tape that is attached to the bottom of the base to affix the charging base on the hard floor
-Clean the pins on the charging base and on the bottom of the vacuum with a dry clean cloth.
-Make sure to install the charging base at a proper solid location.
Notice:
- As a friendly reminder, please DO NOT place the charging base on a carpet and the adhesive tape is also not applicable on a carpet).
-
Please do not place the charging base near the stairs to avoid the risk of the RoboVac falling off the stairs during the recharging process.
-
Only the L60, L50, X8 series, and L35/LR30/LR20 series have adhesive tape attached to the charging base.
If the issue still persists, please contact us for further assistance.
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How to order a water tank for G10/G30 Hybrid?
How to order a mopping module for L70 Hybrid?
How to order filter elements for water tank (G10/30 Hybrid)?
How to order a remote control for my RoboVac?
Can RoboVac work with my carpets/floor? (for Bounce Series)
What to do if my RoboVac does not Run with Schedule on Remote Control
eufy Clean L60 User Guide (T2267)
eufy Clean L60 SES User Guide (T2277)
eufy Clean L60 Hybrid User Guide (T2268)
RoboVac 35C/25C_Manual_EN
eufy Clean L60 Hybrid SES User Guide (T2278)
L50+L60_EN_Manual
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RoboVac 30C Quick Start Video (other WiFi RoboVacs of Bounce series are similar)
Quick Start Guide for RoboVac X8 Series
eufy RoboVac X8 Hybrid Unboxing Video
RoboVac X8 Series: How to Replace the Wheels
How to Replace Bumper of RoboVacs
RoboVac X8 Series：How to Connect iOS Devices
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