Details
Related Articles
Manuals & Downloads
Support Videos
What should I do if the monitor screen stays black after turning on the Baby Monitor E20/E21?

Here are the steps to troubleshoot your camera and monitor connection:

  1. Unplug the Power Cord: Disconnect the camera from the power source.

  2. Restart the Camera: Press and hold the power button for three seconds to restart the device.

  3. Check for Automatic Connection: Wait for the monitor to automatically connect to the camera.

  4. Manual Connection: If the monitor fails to automatically recognize and connect to the camera, follow these steps:

    • Access the monitor's menu settings.

    • Navigate to the camera settings.

    • Select the “Add-on” option to manually add the camera.


If you have any other questions regarding the Baby Monitor E20/E21, please don't hesitate to contact us for further assistance.

What should I do if the monitor screen stays black after turning on the Baby Monitor E20/E21?
Download
Applicable for those products :
Resolved
Unresolved
Copied
28 Results
Manuals & Downloads
‬⁡‌​⁢‬⁣‬‌⁢⁣‌⁣⁢⁢​⁤​⁣‬‬​‌​​⁣‌⁡‍‬​‬‍⁢⁤‍⁣​‍‌​‬⁢【T8010】【HomeBase 2】EU Declaration
Download
T8113S_EU Declaration of Conformity
Download
eufyCam_2C_Pro_Set_Manual_us
Download
RoboVac 30C_Manual_EN
Download
video_Doorbell_2K_(Wired)_Manual_us
Download
Motion_Sensor_manual_us
Download
View More
Support Videos
How to Connect RoboVac to iOS Devices
How to Connect RoboVac to iOS Devices
eufy 3-in-1 E20: Unboxing and Quick Start Guide Video
eufy 3-in-1 E20: Unboxing and Quick Start Guide Video
How to Install eufy Security Video Doorbell (Wired)
How to Install eufy Security Video Doorbell (Wired)
How to set up eufy Security Video Doorbell (Battery-Powered)
How to set up eufy Security Video Doorbell (Battery-Powered)
How to Install eufy Security Floodlight Camera
How to Install eufy Security Floodlight Camera
eufy Security App Functions
eufy Security App Functions
View More