Why doesn't the Omni X12 Pro have mopping-only mode?

The Omni X12 Pro does not support Mopping Only mode to ensure reliable performance and long-term device safety.

Increased Risk of Roller Malfunctions

Operating in Mopping Only mode may cause the roller motor to get stuck more easily, potentially shortening its lifespan.

Clogged Residual Water Tray

Without vacuuming, dust and hair remain on the floor and can accumulate on the roller mop. Over time, this debris may clog the residual water tray, reducing cleaning effectiveness and increasing maintenance requirements.

 

By combining vacuuming and mopping, the Omni X12 Pro is designed to provide optimal cleaning performance while protecting the robot from potential damage.

 

If you have any other questions regarding the Omni X12 Pro, please don't hesitate to contact eufy Support Center for further assistance.

Unresolved icon
20 undefined
Download icon
eufy Omni X12 Pro User Guide (T211AV11)
Play video
eufy Omni X12 Pro Unboxing and Quick Start Guide Video
Play video
eufy Omni X12 Pro Cing and Maintaining Accessories
Play video
eufy Omni X12 Pro How to Connect to Wi-Fi (iOS/Android)
Play video
eufy Omni X12 Pro How to Control Your Device via the eufy App
Play video
eufy Omni X12 Pro How to Replace the Battery
Play video
eufy Omni X12 Pro Troubleshooting Mop Cleaning Alerts
View More
Contact Us
Buy on the eufy Store
Download the App
affirmamazonPayamexapplePaydinnersClubdiscovergooglePaymastercardpaypalshopPayvenmovisa