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Why won't my Baby Monitor E20/E21 camera connect to the app?

To pair your camera with the app:

  1. Enable Bluetooth: Follow the app's instructions to turn on Bluetooth on your phone.

  2. Activate Pairing Mode: Press and hold the SYNC button on the camera until you hear a sound.

  3. Confirm Wi-Fi: Make sure the Wi-Fi password you entered is correct.

If you encounter issues scanning the Wi-Fi list:

  1. Cancel Pairing: Exit the current pairing process.

  2. Start Over: Repeat the pairing process and follow the app's step-by-step instructions.


If you have any other questions regarding the Baby Monitor E20/E21, please don't hesitate to contact us for further assistance.

Why won't my Baby Monitor E20/E21 camera connect to the app?
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