Why won't my Baby Monitor E20/E21 camera connect to the app?

To pair your camera with the app:

  1. Enable Bluetooth: Follow the app's instructions to turn on Bluetooth on your phone.

  2. Activate Pairing Mode: Press and hold the SYNC button on the camera until you hear a sound.

  3. Confirm Wi-Fi: Make sure the Wi-Fi password you entered is correct.

If you encounter issues scanning the Wi-Fi list:

  1. Cancel Pairing: Exit the current pairing process.

  2. Start Over: Repeat the pairing process and follow the app's step-by-step instructions.


If you have any other questions regarding the Baby Monitor E20/E21, please don't hesitate to contact us for further assistance.

Unresolved icon
20 undefined
Download icon
eufy Baby Monitor E21 User Guide (T8354)
Download icon
eufy Baby Monitor E20 User Guide (T8352)
Download icon
eufy Baby Monitor E21 دليل المستخدم (T8354)
Download icon
eufy Baby Monitor E20 دليل المستخدم (T8352)
Download icon
【T8353】EU Declaration
Download icon
‍⁤⁤⁢‬‬​⁡‬‍‍⁣⁢⁤⁤⁢‍⁤‌‬⁢‍⁡​⁣⁢⁢​⁣⁢⁡⁡⁣⁤​⁣‌‬‍⁣⁢‬​⁡⁡​【T8354】【eufy Baby Monitor E21】EU Declaration
View More
Contact Us
Buy on the eufy Store
Download the App
affirmamazonPayamexapplePaydinnersClubdiscovergooglePaymastercardpaypalshopPayvenmovisa