Try these steps:

1. First check if your router uses WPA3 encryption

2. Option 1 (Recommended): Use another phone as a hotspot to bind the camera first. Once successful, immediately update the camera firmware, then switch to your router's Wi-Fi

3. Option 2: Log into your router's admin panel and change the Wi-Fi encryption to a non-WPA3 mode, then try binding again

If the issue persists:

Please contact support with a screen recording and the time when you tried.

If you have any other questions, please don't hesitate to contact eufy Support Engineers for further assistance.